National law enforcement agency modernises public engagement

National law enforcement agency modernises public engagement

A South African national law enforcement agency has overhauled its customer service operations through the implementation of a locally developed, cloud-based contact centre and customer relationship management (CRM) platform delivered by South African technology...

Skills, entrepreneurship crucial to unlocking youth opportunity

South Africa’s labour market is expected to show only modest change when the latest Quarterly Labour Force Survey (QLFS) results are released tomorrow (17 February 2026) – and behind the headline numbers, many young people are still struggling to access work and...

How to spot and avoid cyber scams during the 2026 Winter Competitions

The 2026 Winter Olympic Games are in full swing, captivating sports fans worldwide. However, the Games also serve as an opportunity for scammers to strike with different kinds of cyber fraud. Kaspersky has identified some of the key scams targeting fans right now –...

Warning signs that SA is facing a silent battery crisis

South Africa may be heading into a new energy crisis, one that has nothing to do with Eskom. According to Revov,  thousands of degraded batteries imported during the load shedding boom are now entering the market, and consumers are paying the price. During the height...

The AI workforce is here, but who is governing it? 

For every human employee in the average enterprise, there are now 82 machine identities – including AI agents, bots and automated systems – operating across the network. These “digital workers” never log off. They access data, trigger actions and make...