AI won’t fix a broken customer experience

South African businesses have embraced digital transformation at an unprecedented pace. Artificial intelligence, automation, and new technology platforms are being introduced with the promise of faster service, greater efficiency, and happier customers. Yet many...

Bowmans joins SA AI Association Advisory Board

The South African Artificial Intelligence Association (SAAIA) has announced that law firm Bowmans has joined its Advisory Board. SAAIA is an industry body focused on promoting the advancement of responsible AI in South Africa by uniting practitioners across...

SA’s digital future depends on cyber resilience

South Africa’s data centre sector is expanding rapidly. New investment is creating opportunities for economic growth, digital innovation and regional connectivity, while positioning the country as a strategic hub for Africa’s digital economy. By Kgomotso...
Trust has become the new attack surface

Trust has become the new attack surface

Attackers aren’t breaking in; they’re being invited, and the invitations are being written by the business, writes Richard Frost, head of technology solutions and consulting at Armata Cyber Security. The easiest way to install malware on a business network is to...
Women build small businesses with big intelligence

Women build small businesses with big intelligence

Accessible AI is giving women entrepreneurs greater commercial decision-making power, writes Christina Naidoo, chief operating officer of Huawei South Africa. Women know shrinkflation when they see it. Your favourite perfume suddenly comes in a smaller bottle, even...