HR analytics and its role in enhancing HR functions

Human resources (HR) analytics has become an essential tool in transforming traditional HR functions, providing invaluable insights that bolster decision-making processes. This data-driven approach equips HR professionals with the knowledge to make well-informed...
Key considerations for cybersecurity and the future of work

Key considerations for cybersecurity and the future of work

The last few years have changed all aspects of working and we’re now embracing a very different workplace where industries have implemented flexible working models as they move towards a more permanent hybrid state. By Chris Buchanan, client solutions director...

Upgrade your skills and close the digital divide

Do you have the skills to pay the bills? You need digital skills to succeed in your career or get the most from your own business or side hustle. Yet, many of us lack some of the basic digital skills, creating a divide between our dreams and our opportunities. What...

Why delivery times are important in e-commerce

One reason that big-name online retail stores like Amazon enjoy the market share they do is because of the speeds at which they deliver. In 2023 the company delivered goods to members using its Prime service at faster-than-ever speeds globally, with 7-billion items...

Enterprise AI isn’t about more data – it’s about the right data

Artificial intelligence (AI) promises to transform every aspect of business operations, yet a lot of companies lack clarity on how to get from pilot to full production and value realisation. In today’s digital landscape they struggle with islands of data spread...
Take your customer experience to new heights

Take your customer experience to new heights

A good customer experience (CX) has a delicate balance between relevance and respect, data precision, and human empathy. Thanks to advancements in cloud technologies and artificial intelligence, additional opportunities are created to use CX and drive new business...