Jul 30, 2024
Generative AI has recently taken centre stage as a transformative tool for businesses, particularly in customer service. Often, discussions around AI in this space focus on overcoming customer service challenges. However, instead of using AI to keep customers at...
Jul 29, 2024
How good of an investment is HR technology really? Can it genuinely improve a company’s bottom line? While HR professionals understand the necessity of modern HR technology, those outside the field might see it as a pricey optional extra rather than a must-have...
Jul 29, 2024
SoftwareOne has been recognised as a Major Player in the IDC MarketScape: Worldwide Cloud Professional Services Vendor 2024 Assessment. IDC MarketScape evaluated about 940 global cloud professional services vendors based on buyer perceptions, and success metrics in...
Jul 29, 2024
Cashless payments have the potential to transform South Africa’s township economy by reducing transaction costs, improving financial inclusion, and lowering safety and security risks for consumers and merchants alike. These benefits could, over time, help to...
Jul 29, 2024
Despite the ongoing focus on gender diversity in the workplace, including fair remuneration and representation, the numbers continue to reflect glacial progress at best. According to The World Economic Forum’s 2024 Global Gender Gap Report released last month,...
Jul 29, 2024
New artificial intelligence (AI) tools help criminals orchestrate elaborate frauds. Earlier this year, thieves made off with $25-million from engineering firm Arup, impersonating the company’s CFO to manipulate an employee into transferring the money. More...
