AI-powered virtual agents could bolster the BPO sector

The introduction of AI-powered virtual agents is not expected to impact the number of jobs in South Africa’s business process outsourcing (BPO) industry. In fact, industry players believe that AI will only bolster the strengths that have earned the country its...

Don’t miss the deadline for Supply Chain Excellent Awards

Supply chain professionals wishing to have their achievements recognised and help to raise the standards of supply chain management across Africa have just two weeks left to enter this year’s prestigious Africa Supply Chain Excellence Awards. With entries...

Metaverse Gallery fosters African talent

BIC has announced the launch of its art gallery in the Metaverse in Africa. The launch is an extension of the company’s flagship art competition, Art Master Africa, that aims to encourage talent to express themselves through art using the BIC ballpoint pen. The...

Sage signs strategic collaboration agreement with AWS

Sage has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS), aiming to enhance how SMBs optimise their operations with generative artificial intelligence (AI) and tackle environmental responsibilities. Sage will develop a domain-specific...

DFA adds infrastructure and network upgrades

DFA and its parent company, Maziv, have followed up their network expansion project with two additional infrastructure upgrades to improve network stability in dense areas, accelerate delivery of new services and to future proof the network to provide for scale and...