Oct 3, 2024
The business process outsourcing (BPO) industry is renowned for being one of the most stressful industries in the world, and this is no surprise – the variability of human interaction adds an element of the unknown to each day an agent spends in a contact centre. By...
Oct 3, 2024
BT has announced it has switched on Global Fabric, its new network-as-a-service (NaaS) platform, and has been carrying out extensive live testing over the past two months. The first Global Fabric services will launch in early 2025. Global Fabric will make it easier...
Oct 3, 2024
Netscout Systems will participate in the Mobile World Congress (MWC) Kigali 2024 from 29 to 31 October in Kigali, focusing on educating delegates about its comprehensive solutions for the mobile sector, emphasising the importance of cybersecurity in light of new...
Oct 2, 2024
Growthpoint Properties has developed a bespoke automation solution in partnership with intelligent automation solutions provider 1ai, to streamline the processing of municipal invoices. The initiative forms part of Growthpoint’s broader efforts in using technology to...
Oct 2, 2024
By partnering with Arctic Wolf, Seacom aims to equip its clients with advanced security operations solutions to combat the growing threat of cyberthreats in today’s digital landscape. Cyberattacks threaten companies of every size, and organisations are...
Oct 2, 2024
Mastercard has announced enhancements to its Identity Check programme that will give South African cardholders an extra layer of protection at checkout. According to SABRIC, in 2022 card not present (CNP) fraud amounted to 76,9% of the gross fraud losses on South...
