Nov 7, 2024
The customer service landscape is transforming, with businesses shifting from merely solving problems to delivering proactive, personalised customer experiences. This shift is driven by the personalisation revolution, where tailoring interactions to meet individual...
Nov 7, 2024
In 2021, more than 60% of enterprises in the European Union could not fill technology-related vacancies. Globally, companies are feeling the pressure when it comes to skills gaps across IT tech (27%), cloud computing (26%), AI and machine learning (26%), and data...
Nov 7, 2024
People often overlook the importance of road transport systems, but their smooth functioning relies on the interaction of various elements within the built environment, writes By John Rammutla, associate: highways, transport and infrastructure at WSP in Africa. The...
Nov 7, 2024
Burnout among information security (infosec) professionals is a prevalent cause of staff turnover, as highlighted by a recent Kaspersky study that included participants from the META region. The growing complexity of the cyberthreat landscape and the persistent skills...
Nov 7, 2024
Artificial intelligence (AI) and data analytics are revolutionising industries across the globe. Businesses of all sizes are beginning to understand the potential these tools have to streamline operations, improve decision-making, and drive growth. However, many...
Nov 6, 2024
Cumulative global sales of Epson’s high-capacity ink tank printers have surpassed 100-million units. The company launched its first high-capacity ink tank inkjet printer in October 2010 in Indonesia, and they are now sold in about 170 countries and regions.. Epson’s...
