Demand-led training to the fore in 2024

Demand-led training to the fore in 2024

2024 needs to be the year that we move the needle as business leaders toward demand-led training that will assist in reducing the software development skills shortage that South African companies are facing. This gap is because there isn’t a real push towards...

Talking to chatbots sucks – but it doesn’t have to

Most chatbots suck. For years, industry mavens promised that they would fundamentally transform customer service, writes By Ryan Falkenberg, co-CEO of Clevva. Unlike human agents, the thinking went, chatbots are available 24/7 and, because companies pre-populate their...
New project aims for cleaner public transport

New project aims for cleaner public transport

By the end of 2025, South Africa’s first electric commuter buses could be on the roads of Tshwane and eThekwini municipalities as part of pilot project funded by the Global Environmental Facility and managed by the Development Bank of Southern Africa (DBSA) and...

Infinite Family sees 97% pass rate for video mentored matrics

Infinite Family (IF), South Africa’s primary video mentoring organisation, delivers a 90% Bachelors and Diploma pass rate to their 2023 Matrics. “Out of a total of 18 matric ‘Net Buddies’ across all three video lab sites, we have 14 who have...

Are you covered for Email interception fraud?

Email interception fraud is on the rise and takes the form of criminals stealing information such as email usernames and passwords. It enables the fraudster to gain access to your business email accounts allowing them to impersonate you and the business. It provides...

SA experts share business travel trends

A new trend report from corporate travel management company FCM, indicates that 2024 will be a pivotal year for South African businesses to re-evaluate their travel programmes and policies. With major national elections on the horizon, economic uncertainty may tempt...