How to unleash SA’s BPO potential

South Africa has evolved into a global hub for business process outsourcing (BPO), offering a wide range of services including IT support and software development. With the BPO industry growing at an annual rate of 22% over the last four years, South Africa presents a...
AI heralds a new era for business productivity and efficiency

AI heralds a new era for business productivity and efficiency

The technology landscape is undergoing a seismic shift comparable to the spread of smartphones in the mid-00’s. By Chris Buchanan, client solutions director at Dell Technologies South Africa While we’ve had a constant stream of technological advancements...
Digital world makes defending against more relevant

Digital world makes defending against more relevant

In a hyper-connected, always-on world, both citizens and businesses must develop robust, multi-layered cybersecurity strategies to combat the flourishing cybercrime ecosystem. By Michael de Neuilly-Rice, cyber security architect at NEC XON These illicit markets have...
SMEs, you are the low hanging fruit for cybercriminals

SMEs, you are the low hanging fruit for cybercriminals

According to an IBM report, on average it takes nearly 287 days to detect and contain a data breach. A lot of damage can be done in such a long period of time. For one thing, your reputation can go down the drain along with your dream of selling this great little...

Dealing with quiet quitting in a modern workplace

The traditional notion of physical presence as a measure of productivity and commitment is being challenged. Instead, there is a shift towards valuing emotional engagement and connection with work, even if it means employees are not always physically present. However,...