Why delivery times are important in e-commerce

One reason that big-name online retail stores like Amazon enjoy the market share they do is because of the speeds at which they deliver. In 2023 the company delivered goods to members using its Prime service at faster-than-ever speeds globally, with 7-billion items...

Enterprise AI isn’t about more data – it’s about the right data

Artificial intelligence (AI) promises to transform every aspect of business operations, yet a lot of companies lack clarity on how to get from pilot to full production and value realisation. In today’s digital landscape they struggle with islands of data spread...
Take your customer experience to new heights

Take your customer experience to new heights

A good customer experience (CX) has a delicate balance between relevance and respect, data precision, and human empathy. Thanks to advancements in cloud technologies and artificial intelligence, additional opportunities are created to use CX and drive new business...

Technology makes health and safety more attractive to project teams

Maintaining exceptional health and safety (H&S) standards is integral to the ongoing success of any project in the mining, construction, and engineering, procurement, and construction management (EPCM) industries. However, the time and expenses involved can be...

AI, advanced analytics help to beat insurance fraud

Despite higher inflation, interest rates and cost of living, the South African insurances market experienced a revival during the last two years, with the gross written premium across the local insurances market expected to show an annual growth rate of 5,14% from...

Technology can help SA overcome its water crisis

Preparing for South Africa’s water crisis should become a significant priority – and the further use of smart technology will remain critical when addressing the pressing issues of water scarcity in South Africa. Ross Mains-Sheard, co-founder and CEO of...