Jul 25, 2023
Phishing has been a digital thorn in the side of cybersecurity for over a decade. These unsolicited, cleverly masked requests are the wolf in sheep’s clothing of the digital world. They are always looming, waiting for some unsuspecting employee to click on a...
Jul 24, 2023
A common misconception is that both cyberattacks and cybersecurity controls are sophisticated and complex. “In fact, the methods criminals use to infiltrate industrial networks are often relatively straightforward,” warns Charles Blackbeard, business...
Jul 24, 2023
South-Africa is well known as an important global partner at the forefront of astronomy, with both optical and radio astronomy centres finding a home in the country’s sparsely populated Northern Cape. Local communities surrounding the Radio Astronomy Project,...
Jul 24, 2023
Did you know that your company’s printers, copiers, and multifunction printers (MFPs) could be just the gap a hacker needs to access your systems? Printers and MFPs are just as vulnerable to threats as any other connected device. But they are among the most...
Jul 24, 2023
For years, growing customer expectations have resulted in a multitude of customer experience initiatives, ranging from loyalty programmes to personalised pricing. While these have all been effective to one degree or another, their success is tied into how effectively...
Jul 24, 2023
A survey conducted by Gartner has found that chatbots will become the primary customer service channel for about a quarter of the world’s organisations by the year 2027, having evolved over the past decade into a critical technology component of a service...
