Key talent trends defining the future of global business services

Key talent trends defining the future of global business services

Global capability centres (GCCs) have evolved far beyond their origins as cost-efficiency engines, writes Shobana Maikoo, head of TransUnion GCC Africa. Today, they are strategic hubs driving digital transformation, advanced analytics and risk management for...

Career-focused education bridges the gap

One of the most important expectations placed on higher education today is that it prepares students for successful careers. While intellectual development remains central to the mission of universities, students increasingly seek – rightly so –...
Balancing AI and human rights in the modern workplace

Balancing AI and human rights in the modern workplace

Last month (March), South Africa observed Human Rights Day, and increasingly we are seeing discussions about dignity and fairness shifting into the modern workplace. By Maureen Phiri, director at Oxyon People Solutions At the same time, artificial intelligence (AI) is...

Building the data foundation for AI that actually listens

What are the many AI voice bots that are about to start helping companies with customer engagement actually going to say? For all the hype and buzzwords around AI, what really counts is everything behind the voice, writes Bruce von Maltitz, CEO of 1Stream. There’s a...

Check Point to integrate AI Defense Plane with Google Cloud

Check Point Software Technologies will serve as a launch partner with Google Cloud to integrate Check Point’s AI Defense Plane with Google Cloud’s Gemini Enterprise Agent Platform. The integration combines centralised agent control with contextual...