Jan 16, 2023
When it comes to outbound sales, the traditional ways of doing things have mixed success at best. By Ryan Falkenberg, CEO of Clevva A leading mobile network, for instance, might require its outbound call centre to work through huge lists of prospects, all for a...
Jan 13, 2023
Despite the worst of Covid-19 being over, South African businesses continue to feel the impact of the country’s depressed economy. Still recovering from a decade of state capture which cost the nation hundreds of billions of rand as well as the financial fallout...
Jan 13, 2023
Even though the metaverse has sparked significant interest, it is not that much different to how people have been working and living for the past two years. By Muggie van Staden, MD and CEO of Obsidian Systems Think of the metaverse as a virtual world that uses the...
Jan 13, 2023
At the start of what could be a tough and uncertain year, businesses should seize the low-hanging fruit to achieve cost savings and efficiencies. For many, this means optimising their telephony. This is according to Nic Laschinger, chief technology officer at Euphoria...
Jan 13, 2023
Smarter, more integrated technology is already transforming everything from the devices in our hands to how we collaborate with colleagues or even buy groceries. As artificial intelligence (AI) and edge computing proliferate, bringing power and efficiency to countless...
Jan 13, 2023
As 2023 begins in full swing, we can all be forgiven for feeling as though we have been on a seemingly endless roller coaster during the past year. By Jessica Hawkey, MD of redAcademy However, despite the surprises and shocks, one thing remained consistent throughout...