Sep 13, 2023
Most businesses are operating in rapidly changing and evolving environments, where new technologies and market supply convergence are causing industry disruptions that force them to not only adapt their business model, products and services, but most importantly, how...
Sep 12, 2023
Amid the excitement and anticipation of the Rugby World Cup being held in France, there is a darker game unfolding: cybercriminals lurking in the shadows are ready to intercept unsuspecting fans searching for last-minute deals. They exploit the eagerness, the hunger...
Sep 11, 2023
Fibre network operators (FNOs) can be a stumbling block for consumers trying to change ISPs, according to the Internet Service Providers’ Association (ISPA). Many FNOs have inadequate procedures for fibre customers to change from one ISP to another, causing them...
Sep 11, 2023
In today’s interconnected world, network security is of paramount importance for businesses. While rapid advancements in technology have empowered organisations, they have also provided new avenues for cyber attackers to exploit vulnerabilities. By Nemanja...
Sep 11, 2023
What initiatives can support an organisation’s goal of connecting its people across multiple levels to ensure shared engagement and accountability, asks Ashley Jacobs, people manager at Altron Karabina. People spend a lot of time in the office. The average...
Sep 11, 2023
Advanced intelligent automation (IA) virtual agents shift the burden of repetitive, rules-based queries and work away from human agents. This should not be seen as a threat to South Africa’s call centres and business process outsourcing (BPO) sector, but rather...
