Unlock AI’s potential in 2024

2023 saw the phenomenal rise of generative artificial intelligence (AI), the latest in a long line of AI technologies designed to help organisations to improve their business. And there is little doubt that the promise AI holds is vast – from streamlined...

Dark web trends uncovered

Last year, Kaspersky experts witnessed a significant uptick in stealers and extortion activities on the dark web market. Looking ahead, the company also anticipates new challenges, including a heightened presence of crypto-drainer services, increased promotion of...

Cyber deception gains traction

The continuous evolution in sophistication and the rising frequency of cyber threats means that next level stealth attacks are becoming increasingly difficult to detect and prevent with traditional cybersecurity technology. By Saul Wamalwa, regional manager for West,...

The evolution of IT asset disposition in SA

IT asset disposition (ITAD) in South Africa has undergone a remarkable transformation since the early 2000s. By Wale Arewa, CEO of Xperien Back then, ITAD was a relatively unknown concept, with the market primarily dominated by used computer dealers offering asset...
Demand-led training to the fore in 2024

Demand-led training to the fore in 2024

2024 needs to be the year that we move the needle as business leaders toward demand-led training that will assist in reducing the software development skills shortage that South African companies are facing. This gap is because there isn’t a real push towards...

Talking to chatbots sucks – but it doesn’t have to

Most chatbots suck. For years, industry mavens promised that they would fundamentally transform customer service, writes By Ryan Falkenberg, co-CEO of Clevva. Unlike human agents, the thinking went, chatbots are available 24/7 and, because companies pre-populate their...