Customer touchpoints add insurance personalisation

The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Annalie Terblanche, chief operating officer at SilverBridge Customers are no longer satisfied with a one-size-fits-all approach; they are looking...

Navigate the complex landscape of sustainability

It’s no longer a surprise to hear organisations pushing their ESG credentials, particularly around sustainability. It’s become part of the corporate lexicon and so it should. In the aftermath of Cop26, keeping a 1,- degree increase in global warming within...

Prevent conversations sucking up time and productivity

“Hey Steve, it’s Thandi from Sales again. I wanted to follow up on that order I sent through last week. How close are we to fulfilling it? The client’s starting to ask questions again.” If you’ve worked in an office job for long enough,...

Business sector needs to get its compliance ducks in a row

South Africa is in a race against time to fix its anti-money laundering and counter-terrorist financing regulations so that the period spent on the Financial Action Task Force’s dreaded “greylist” is as limited as possible. The Financial Intelligence...
Backup alone is no longer enough

Backup alone is no longer enough

Data is everywhere, and the size and scale of data that now resides outside of a company’s data centre and/or private cloud is massive. By Kate Mollett, regional director at Commvault Africa This includes critical data that organisations rely on for day-to-day...

Are you getting maximum value from your software?

Many organisations spend significant amounts on software that is designed to boost productivity and help employees to be more efficient in their day-to-day jobs. However, without appropriate training on the software, these benefits can often be eroded. By Raeford...