Dec 2, 2022
South Africa is in the midst of an ongoing and deepening IT skills shortage that is exacerbated by the high global demand for IT talent from the country’s skills pool. The exodus of quality skills is often spurred on by attractive remuneration and the...
Dec 2, 2022
Covid accelerated digital adoption which forced many companies to think about their own digital strategies. The customer experience journey has become more and more digitally driven, making the ‘time to decision’ more important than ever, especially in the...
Dec 2, 2022
Organisations across industry sectors face the continuing scourge of being victims of cyberattacks. For any organisation, cyberattacks are not a matter of ‘if,’ but ‘when’: A cyberattack is unavoidable. Following the changes the pandemic has...
Dec 1, 2022
A massive 86% of EMEA businesses have a protection gap between how much data they can afford to lose after an outage and how frequently data is backed up, and 84% plan to increase their data protection budgets this year By Chris Norton, regional director for Africa at...
Dec 1, 2022
When it first became clear that various AI-enabled tools would play an important role in customer self-service, most prominently in the shape of chatbots, there was a lot of hope that they’d have a positive impact on company finances. Not only would they provide...
Dec 1, 2022
The vast storage and processing capabilities of the big data era have taken vehicle telematics to a new level, allowing drivers and fleet owners to create a far safer driving environment, writes Cliff de Wit, chief technology officer of Netstar. The science of...
