CRM security: Blueprint, not plugin. By design, not by default

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or wedged into existing workflows, are no longer sustainable. Eldon...

AI is ‘just a party trick’ unless companies act on its insights

Artificial intelligence (AI) can produce astonishingly accurate analyses and predictions, but these mean very little if businesses fail to act on them. “Unless you actually take the trouble to implement it, AI is just a party trick, which is very impressive but...

Climate volatility disrupts global supply chains

According to Aon’s latest 2025 Client Trends Report, climate volatility and extreme weather events are disrupting global trade routes, impacting supply chain reliability and leading to financial losses. The interconnectedness of trade adds complexity to the...

What financial institutions need to know about the COFI Bill

Once enacted, the much-anticipated Conduct of Financial Institutions Bill (COFI) will introduce a significant shift in the legislative and regulatory landscape of South Africa’s financial services sector. It forms a key component of the country’s Twin Peaks regulatory...

Telkom rolls out rural fibre

Telkom is expanding fibre access into some of South Africa’s most underserved communities, turning a government infrastructure contract into a broader drive to close the country’s long-standing digital divide. Using the infrastructure of its subsidiary Openserve,...