Bolt launches audio trip recording safety feature

Bolt is introducing a new feature to its in-app safety toolkit, empowering both drivers and passengers to initiate an audio recording of their trip within the Bolt app. The recorded audio can be easily reported to Bolt’s Customer Support team, facilitating swift...

Nokia, Red Hat announce partnership

Nokia and Red Hat have reached an agreement to tightly integrate Nokia’s core network applications with Red Hat OpenStack Platform and Red Hat OpenShift. As part of the agreement, Nokia and Red Hat will jointly support and evolve existing Nokia Container...

Drive scalable growth through exceptional customer experience

Most businesses have a common goal of expansion. However, in this fiercely competitive business landscape, mere linear growth may no longer suffice. Instead, companies should strive for growth at scale to increase their revenues without a significant influx of...

WhatsApp for business opens CRM doors

By now it is widely accepted that a frictionless customer experience is crucial. By Rob Lith, chief commercial officer At Telviva Customers’ journeys with brands are vital, and no matter where you look or which insight report you read, customer experience (CX)...