Red Hat OpenShift AI accelerates generative AI in hybrid cloud

Red Hat has announced new capabilities for Red Hat OpenShift AI. Building and expanding upon the capabilities of Red Hat OpenShift and Red Hat OpenShift Data Science, Red Hat OpenShift AI provides a consistent, scalable foundation based on open source technology for...

From enemy to ally: how AI is transforming cybersecurity

As cyber threats continue to escalate, it’s becoming increasingly clear that artificial intelligence (AI) and machine learning (ML) are playing a role in the arsenal of modern hackers. However, according to Martin Potgieter, CIO at Nclose, it’s important...

Lessons in customer-centricity

In the past, online shopping was primarily about convenience. But according to Wired, this accelerated by 77% just months into the pandemic, progressing innovation and adoption of digital commerce by half a decade. Shopping, working, and socialising online became...

Why are customers so emotional right now?

The emotional and psychological state of South Africans should not be underestimated when it comes to shaping your customer experience and service delivery, writes Liezel Jonkheid, director, and founder of the Consumer Psychology Lab. South African consumers are in a...

Predictability the new Nirvana in software development

A growing skills shortage in the local software development industry is forcing companies to find a lower risk approach to new development projects. Both the time and materials as well as the fixed costs methods of contracting leave businesses exposed to unacceptable...

Red Hat accelerates IT automation with Event-Driven Ansible

Red Hat has announced the general availability of Event-Driven Ansible, a scalable and resilient solution that expands how organisations can activate automation as a reliable strategy across the hybrid cloud. Available as part of Red Hat Ansible Automation Platform...