Why cloud efficiency drives business growth

Why cloud efficiency drives business growth

We have done the cloud industry a disservice, writes Oliver Niemandt, GM and head of sales at Cloud On Demand. Somewhere along the way, the conversation about cloud value got replaced by a conversation about cloud cost. I am not sure exactly when it happened, but I...

AI is driving consumer and business shortages

AI infrastructure is aggressively consuming the global supply of specialised components, leading to shortages of consumer electronics and enterprise servers. By Andrew Cruise, MD at evoila Africa (previously Routed) The rise of artificial intelligence (AI) has created...

How AI is humanising the contact centre

Artifical intelligence (AI) can provide the answer to agent burnout, deliver contextual customer information and help agents to deliver a deeply personalised experience, writes Fikile Sibiya, CIO at e4. The rise of AI has significantly impacted business sectors of all...