Financial institutions adopt omnichannel strategies

While digital banking has gained widespread popularity in South Africa due to its convenience, some customers still demand one-on-one personalised interactions with financial advisors. By Dean Baker, industry team lead: BFSI Southern and East Africa at Infobip As a...

Automation is shaping the role of accountants today

Digitisation plays a significant role in the way we work and do business. From chatbots improving customer service, to cloud-based software that automates business processes like creating invoices and getting paid, generating reports and monitoring performance. One...

The end of employer interim reconciliations?

It’s that time of the year: companies must get their information together and submit mid-year/interim employer reconciliations. But this process will soon become irrelevant, as it will be replaced by realtime submissions mandated by the South African Revenue...

Protecting modern systems through XDR cybersecurity

With the ongoing advancement of South Africa’s economy, infrastructure, digital systems and strategic global relevance, cybercriminals are increasingly targeting the country’s various public and private institutions. Carlo Bolzonello, country lead for...

SA built environment closer to adopting national BIM code

The South African built environment is seeing real progress towards adopting a national standard for Building Information Modelling (BIM) in South Africa. This is according to Richard Matchett, digital practice lead at consulting engineering and infrastructure...

Why top-performing companies use AI to boost procurement

Leading organisations are augmenting their source-to-pay processes with automation and artificial intelligence (AI), unlocking greater efficiency and driving improved bottom-line and sustainability outcomes. By Sandi de Souza, chief financial officer at SAP Africa One...