Datacentrix launches enterprise CPaaS platform

Datacentrix has launched its Communication Platform as a Service (CPaaS) offering, designed to help organisations to streamline and enhance business messaging across multiple channels. “Companies today rely on communication at every layer of their...

How businesses modernise their IT for an AI-powered future

Modernisation is a discussion that every business’s IT team has at some point. Ten to fifteen years ago, those discussions centred on cloud computing and how hyperscale cloud environments and tools could usher in a new era of agility, security and scalability. By...

It may be easier to talk to AI about overdue credit accounts

A phone call regarding an overdue account is generally one of the most dreaded conversations a consumer can have. Even when a missed payment is merely an oversight, the interaction feels deeply personal and embarrassing. Yet, as South Africa grapples with an...