Dec 19, 2022
Zoho has launched new tools for Zoho Desk, the anchor application in the company’s customer service platform, to help customer service teams evolve with the changing needs of customers and meet heightened business expectations. Zoho Desk, which has achieved 40%...
Dec 15, 2022
Relationships are key to building enduring supply chains and driving value, writes David Steyn, customer engagement business manager at Decision Inc. The supply chain has changed. Digital transformation has shifted the ways in which companies and individuals engage...
Dec 15, 2022
The uptake of the cloud has been anything but linear. Some early adopters migrated everything, only to discover that not everything was suitable to sit in the cloud, and many ended up having to move critical data and systems back in-house. By Marius Maritz, technical...
Dec 15, 2022
Those of us who are lucky enough to be traveling this December are looking forward to a well-earned break. It may be somewhere along our staggeringly beautiful coast, in our majestic mountain ranges, or to one of our many game and nature reserves. Mother...
Dec 15, 2022
If Check Point Software’s Cybersecurity Predictions for 2023 are anything to go by, then next year will see even more global cyberattacks, government regulation, and consolidation of security solutions take place than we have ever seen. By Lindsay Blackie,...
Dec 15, 2022
While parents and schools have measures in place to keep children safe at school, on the playground and at home, it’s important to remember cybercriminals don’t take a break during weekends and school holidays, writes Carey van Vlaanderen, CEO of ESET...
