Using the company email account? Yes, your boss can read your mail

Email is an immensely powerful tool that helps you function as an employee. It connects you with customers, helps you plan your day, and lets you collaborate with colleagues. It also isn’t private, isn’t yours, and can be opened up and read by anyone in...

Will ChatGPT kill the customer service agent?

ChatGPT, the latest artificial intelligence (AI) application, has grabbed the world’s attention. You may have seen ChatGPT write new song lyrics in the style of your favourite artist (something they don’t always appreciate) or read that it’s passing...

Why tech trade-ins make sense

As the world shifts away from disposable technology and towards sustainable, eco-friendly options, refurbished cell phones and laptops are increasingly becoming the go-to solution for consumers and businesses alike. By David Hirsch, CEO of TechMarkit Similarly,...

Best practices for data protection in the cloud

The “Global DataSphere” is exploding in size. IDC predicts that by 2026, the amount of data in the world will have doubled again. By Rick Vanover, senior director: product strategy at Veeam While most enterprises have digitised their operations, they...

Click & collect can help stores achieve greater footfall

It doesn’t seem that long ago that customers saw online and in-store as two separate shopping experiences. You were either in the online camp or a brick-and-mortar die-hard, and never the twain shall meet. But if the year since Covid-19 restrictions were lifted...