Leveraging AIOPs at the storage layer improves IT focus on business

The current environment is exceptionally challenging for businesses from an IT perspective. By Eric Herzog, chief marketing officer at Infinidat Some of the issues organisations must contend with include lack of time, the need for talent with critical skills, and...

Is your CX ready for the Black Friday test?

As a business owner, your ultimate aim is to increase revenue. You want to gain more customers. You also want those customers to return and give you repeat business. All of this is possible when the customer experience sits at the foundation of your operational...

Turn an e-commerce fling into a long-term relationship

Choices, choices. Just like most other purchases, consumers now have so much choice, be it online or a more conventional approach, and it’s easier than ever to click or ‘swipe’ brand promotions away. And in a digital age, if we want to still be in...

Confidence in data integrity subject of a disconnect

Findings underscore differing perceptions of the efficacy of data architectures, data management, and even the data itself, for fuelling confident decision-making. By Gary Allemann, MD of Master Data Management A new report, The Future of Data Architecture Study,...