Build credibility by meeting customers at their pain points

Every business is founded to solve a customer problem, and the vast majority of products and services are designed to alleviate a specific customer pain point. But it is still important to let each customer know how their specific problems are being solved. One of the...

Click-and-collect now part of a retail omnichannel strategy

With Black Friday and the festive season fast approaching, retailers are gearing up for a bumper shopping season. It is the perfect opportunity for retailers to offer an exceptional end-to-end customer experience by introducing click-and-collect as part of their...

SAP launches SAP Build, partners with Coursera

SAP has launched new offering to drive the next wave of business transformation by harnessing business users’ expertise. SAP Build is a low-code solution that puts SAP’s world-class enterprise technology in the hands of business users, giving them direct,...

Corruption the most common form of fraud in Africa

As a South African, the concept of corruption is well-understood and all too often evident across both private and public sectors. The inappropriate use of resources and funds to line personal pockets is something to which we’ve sadly become accustomed. Yet at a...

Upskilling, reskilling helps overcome data science skills shortage

Across the world, there is a growing shortage of data science skills in businesses. According to the 2020 World Economic Forum: “As jobs are transformed by the technologies of the Fourth Industrial Revolution, we need to reskill more than 1 billion people...