Sep 29, 2022
It is time to rethink how the organisation approaches people, talent and skills development – or run the risk of running aground. By Mandisa Ntloko-Petersen chief marketing officer at BCX Organisations are standing at the top of a slippery slope. On the...
Sep 29, 2022
There’s a war underway in the communications sphere. There are at least three sides: pro phone calls; pro voice notes; and pro “anything that doesn’t involve voice”. Some people are fine with voice calls but hate voice notes. For others...
Sep 29, 2022
Way back, there was a joint course that combined students from the Computer Science (CS) department, which, at the time, was very focused on algorithms and programming skills, with students from the Business Information Systems (BIS) department – a more...
Sep 29, 2022
Regardless of their income bracket, South Africans have always been savvy about getting their content fix. Enter what has been dubbed the Great Streaming Boom; a mass move to video on demand (VOD) services. And, while not exactly catalysed by the pandemic, this shift...
Sep 28, 2022
iSon Xperiences is using technology, including AI, to create valuable customer experiences for its banking partners. Its customer engagement regional partner, LivePerson, has now partnered with Capitec Bank, to transform Capitec’s customer experience....
Sep 28, 2022
Openserve’s self-help Connect App received the Customer Experience and Trust award at the 15th annual TM Forum Excellence Awards Digital Transformation World held in Copenhagen, Denmark. The TM Forum’s Excellence Awards recognise the world’s leading...
