Sep 6, 2022
Digital platforms and robotic process automation (RPA), once ground-breaking innovations, have become something of a commodity in today’s world. By Sumit Kumar Sharma, enterprise architect and head of advisory services at In2IT However, the development of low...
Sep 6, 2022
As rising fuel prices and global economic upheaval continue to increase the cost of flights and leisure travel, local and international hospitality businesses are feeling the pinch. Companies in the sector need to evaluate how they can improve guest experiences while...
Sep 6, 2022
Many people believe that automation, artificial intelligence (AI), and machine learning (ML) will eventually replace all of us. By Muggie van Staden, MD and CEO of Obsidian Systems Some managers might even joke that they are likely to substitute a poor performing...
Sep 5, 2022
Cyber security is the number one concern for organizations when managing their hybrid cloud environments. This is hardly surprising when you consider that nine out of 10 companies have suffered data breaches in the last 12 months. Damages due to digital crime...
Sep 5, 2022
When conversational-AI powered chatbots started entering the mainstream a few years ago, many businesses thought they would be a panacea for their customer service needs. By Ryan Falkenberg, co-CEO of CLEVVA These digital assistants, the thinking went, would greatly...
Sep 5, 2022
Hybrid work environments have become an integral element for businesses in South Africa and across the world, notably with travel restrictions being eased and more employees getting comfortable with travel and remote working. This has also introduced ever-rising...
