Your data strategy must constantly evolve

Many companies have embarked on digital transformation journeys to shift their focus towards becoming data-driven organisations. Fundamental to this is having a data strategy in place that will enable the business to better deal with the complexities of the rapidly...

It’s time to rethink customer engagement

Customer engagement (CE) has become a commodity. It’s the definitive metric by which organisations are measured and defines customer loyalty and longevity. By David Steyn, business manager: customer engagement at Decision Inc A recent Salesforce study found that...
App development tools for a new age

App development tools for a new age

The war for tech talent is well and truly engaged, with South African organisations competing for scarce skills resources against companies around the world. The brain drain is nothing new and South Africa continues to lose skilled workers to international...

Taking data centres from power hungry to energy efficient

With the African data centre market expected to top $3-billion by 2025, and mounting pressure to reduce carbon emissions around the world, Craig Blankers, regional director of WSP in Africa, answers the question: can we build net-zero data centres in Africa? The...

Don’t invest in a scam

The rising cost of living continues to tighten its grip on the economy, giving scammers, fraudsters and hustlers the green light to prey on those desperate enough (and potentially unaware of the dangers) to choose an easy way out of the financial hole they have fallen...

Digital twins reinvent how to harness data for business innovation

Artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) have exponentially expanded the universe of identity points for organisations. By Lindokuhle Jele, junior software consultant at TechSoft International Whether it comes from a...