Your telephone system is a security weak spot

While your telephony solution may not immediately spring to mind when you think about security risks, you could inadvertently be giving hackers the keys to the kingdom. Modern, voice over IP (VoIP) telephony solutions run on the same kinds of networks that your...

So many needles. One giant haystack

Cyber security is exhausting. It keeps worried security analysts awake at night. Will there be a zero-day that they couldn’t have predicted? Will someone use a terrible password that leads to a terrible hack? It also constantly harasses security operations...

Top cybersecurity tips for business

Cybersecurity Awareness Month started in the US in 2004, but has rapidly expanded around the world as the threat of cyberattacks against businesses continues to grow in a digital age. For me, there are four key practices every company should be looking at when it...

Online self-service options can increase customer satisfaction

For many businesses, customer experience (CX), which is directly linked to customer satisfaction, has become a top priority. By James Bayhack, director for sub-Saharan Africa at CM.com A Salesforce report from 2020 found that 91% of customers claimed to be more likely...

Keypoint Intelligence validates Kyocera’s security strength

Nine A3 MFP Kyocera devices in the TASKalfa 3554ci series have passed Keypoint Intelligence’s rigorous BLI Security Validation Test program. The volume and complexity of security threats facing today’s organisations is increasing daily. The need for robust...

How to create new business value from your SAP S/4HANA migration

The slow pace of migration to SAP S/4HANA is perplexing. Only 14% of SAP users are now live. Yet support for SAP Business Suite ends in 2027, and any options to pay extra for extended maintenance run out in 2030. Given the complexity of migration, these are tight...