Why can’t your chatbot just solve my query?

Chatbots are, to be blunt, everywhere. It feels as if you can hardly visit a website these days without a bot asking how they can help you. By Ryan Falkenberg, co-CEO of Clevva It’s not just a matter of perception either. According to research from Gartner, chatbots...

Open source: the future of continued innovation

A growing appetite from organisations for innovation and the requirement for an alternative to traditional proprietary software are two serious driving factors in the growth of open source technology globally. So says Quintin Brussow, Red Hat development lead at...

Fixing global payroll with cloud services

Paying people is a demanding task. It requires financial planning, input from different parts of the organisation, complying with legislation, and – of course – paying a valuable workforce on time. Then there are the ongoing demands of accurate reporting,...

How to benefit from the data warehouse

South African companies are looking for ways to maximise their data footprint, eliminate traditional siloed approaches, and provide users with a frictionless experience to extract valuable insights. The right data at the right time in the right form is an enabler for...

Achieve compliant and measurable ESG impact

Investing into environmental, social and governance initiatives and strategies delivers measurable value to the organisation over the long and the short term. However, initial investment hype alongside so-called ‘greenwashing’ has left many companies and investors...