Best practices for social media security and privacy

Social media provides a world of opportunities for an organization or individual to promote and expand a brand. A powerful form of communication that uses the internet, social media can provide any organization with a strong global presence. By Jonas Walker, security...

The high walls of data security

Privacy, data security, digital identity – walled security gardens are becoming increasingly important tools for organisations looking to embed robust security, writes Aaron Thornton, chief service officer of Turrito Networks. Gartner has long discussed the...

How to deliver an actionable data strategy

Recent research shows that approximately 90% of organisations rely on data to drive predictive decision making, yet these same organisations overwhelmingly agree that a backlog of data debt negatively affects their ability to deliver new advanced analytics...

IoT asset tracking for farming gains momentum

Asset-tracking using Internet of Things (IoT) devices is not new. But as the technology evolves, so does the number of use cases extend beyond the traditional. In fact, tracking non-powered assets on a low or no-installation basis thanks to the availability of...

How customer experience leaders can reduce service costs

As a result of the pandemic, today’s client expects ease and easy access to products and services via digital platforms, and will abandon a company or brand after a bad experience. Indeed, according to a Zendesk customer experience trends study, more than 60% of...