Nov 23, 2021
Planning on a shopping spree this Black Friday or Cyber Monday? Ask yourself these questions before clicking ahead and becoming a scam statistic, writes Carey van Vlaanderen, CEO of ESET Southern Africa. “Gucci bags 80% off!” screams the email that lands...
Nov 23, 2021
Impact sourcing – employing workers from marginalised and vulnerable communities – has become a growing part of the global business services (GBS) market, with many organisations committing to these inclusive hiring practices. According to Business Process...
Nov 23, 2021
As Black Friday approaches, businesses worldwide are preparing for the busiest consumer period of the year. In South Africa alone, Black Friday sales have grown by an astounding 9 900% over the past six years. One of the biggest drivers of this is the upsurge in...
Nov 23, 2021
A recent partnership between Clevva, Blue Prism and Amazon Web Services (AWS) is making customer service automation more achievable for local businesses. Combining UK-based Blue Prism’s digital workforce technology, Clevva’s query resolution automation...
Nov 22, 2021
By Kathy Gibson – The Fourth Industrial Revolution (4IR) and the move to smart cities, factories and homes is driving a massive uptake of technologies like 5G, cloud computing, Internet of Things (IoT) and artificial intelligence (AI). The strain this places on...
Nov 22, 2021
Arguably the world’s biggest sales weekend of the year, Black Friday to Cyber Monday is a highlight on everyone’s calendar – consumers and businesses alike. By Deshni Harricharan, national sales manager at Seacom And while it’s crucial to get...
