May 5, 2015
We’re all attracted to products and services that are easy to use, bring us enjoyment and improve our lives. We can’t explain why a product is well designed or why we like to use it – it just is and we just do. It’s a decision we make subconsciously without realising that a lot of thought and research went into the product – through a processes known as customer-centric design, says Reynhardt Uys, associate consultant, Customer Experience and User Experience, at BSG.
Feb 19, 2015
2015 may be the year the pendulum swings – towards more rapid adoption, or a large agile failure. Sufficient Agile skills, improved market understanding of Agile and changes to company philosophy to align with agile values will be the weighing factors, according to niche consulting and technology company, BSG. Creating continuous business value accelerates time to market, increases productivity and allows IT and business to better align so that changing priorities can be better managed. The true challenge, however, is to create more market understanding on what an Agile approach is and, what it takes to succeed.