What’s your data doing in the cloud?

Kathy Gibson reports from Reimagine 2015 – as the cloud becomes more pervasive, companies and individuals are growing concerned about how much of their personal data is held in the cloud; and whether it’s secure. Privacy has different connotations for different people...

Why cool is important in manufacturing

Kathy Gibson reports from Reimagine 2015 in Johannesburg – The factory floor tends to be the last place that organisations implement cutting-edge IT systems – but there are many good reasons to do so. Steve Rodgers, EMEA sales director for Microsoft Business...

Tools maximise marketing spend

Kathy Gibson reports from Reimagine 2015 – Dynamics Marketing is a massive solution that can help companies re-imagine their marketing operations. Chris Barry, CRM director at Mint Management Technologies, explains that marketing departments need to understand the...

Microsoft eases app integration

Kathy Gibson reports from Reimagine 2015 – Microsoft is determined to re-invent productivity to empower people and companies to do more. Jesper Lachance Reabild, who works at the Microsoft development centre in Copenhagen, points out that the company has made a major...

CRM set to become pervasive

Kathy Gibson reports from Reimagine 2015 in Johannesburg – The Internet of Things can mean different things to different people, but the definition that Tertius Zitzke, CEO of AccTech Systems, uses is “building systems of intelligence that help enable intelligent...

The dynamics of CRM in the digital era

Within the mobile-first, cloud-first era, the business environment is being reshaped by technological trends that are altering consumer behaviour and is challenging conventional service models. Businesses have to adapt if they are to convert threats and challenges...