Business analytics can improve performance, enhance relationships

A key factor in ensuring long-term relationships is quality customer service, writes Chris Kayiya, data and analytics manager at IQbusiness. By using advanced data analytics, you can better understand your consumer base and deliver on expectations while proactively...

Take advantage of big data with a data management solution

Big data is invaluable to society – the majority of businesses now understand its importance, even more so with the global events of the recent months, with many now prioritising time and resources to transform raw information into transformative insight and...

How to successfully apply AI in your business

The term artificial intelligence (or AI) has existed in the realm of science fiction for decades, typically represented by intelligent humanoid robots. By Harkrishan Singh, director: application development at In2IT Technologies As AI has become a reality over the...

Fourth generation MDM improves customer insight, understanding

Digital transformation has revolutionised business, but it has also created some unique challenges, including increasingly complex data environments. By Gary Alleman, MD of Master Data Management The common hybrid model of on-premise and multi-cloud means data is...

Protect data, maintain governance as AI takes off

To streamline processes, maximise resources and optimise data usage in the business, backup and disaster recovery (DR) processes now include machine learning (ML) and artificial intelligence (AI) functionality. By Hemant Harie, MD at Gabsten Technologies Operational...

Data lakes key to removing friction points in the supply chain

The supply chain in the fast-moving consumer goods (FMCG) space has traditionally been highly siloed, characterised by a lack of visibility across the different areas. By Andrew Dawson, MD of Cognizance This has resulted in minimal line of sight from the manufacturer...