Embrace AI – but be aware of the data pitfalls

Artificial intelligence (AI) has made impressive strides over the past five years, with ChatGPT’s mainstream success marking an inflection point. By Brian Civin, chief sales and marketing officer at AfriGIS The internet is filled with images, videos, songs and...

Automated bot workers can unlock a data goldmine

In today’s rapidly evolving business landscape, embracing automation has become an essential strategy for staying competitive and driving growth. By Filum Ho, CEO of Apollo Studios Automation not only streamlines processes and increases efficiency, but it can...

Why competitive African businesses take data seriously

We generate around 250-billion gigabytes of data daily, equivalent to filling 250-million 1Tb hard drives every 24 hours. And around 90% of the data that exists today was made in the last two years. According to Sithabile Technology Services (STS), this data helps...

Data and analytics change performance and optimisation

Thriving as an organisation in the Ages of Analytics and Customer means capturing insights at the point of creation to constantly enhance performance and build a sustainable business foundation. Forrester perhaps defines the value of having data and analytics at the...

Could virtual agents have helped to prevent Bester saga?

If you’ve spent any time on LinkedIn or attended business conferences lately, you’re probably familiar with the phrase, “data is the new oil”. Meant to signify how valuable data can be, it’s now passed into the realm of cliche. By Ryan...

Applications for conversational AI within the organisation

OpenAI was established in 2015 and DeepMind in 2010. Both companies have been singularly focused on the potential and power of artificial intelligence (AI) and garnered significant media and consumer interest. Chris Wiggett, head of data and analytics at Dimension...