Why competitive African businesses take data seriously

We generate around 250-billion gigabytes of data daily, equivalent to filling 250-million 1Tb hard drives every 24 hours. And around 90% of the data that exists today was made in the last two years. According to Sithabile Technology Services (STS), this data helps...

Data and analytics change performance and optimisation

Thriving as an organisation in the Ages of Analytics and Customer means capturing insights at the point of creation to constantly enhance performance and build a sustainable business foundation. Forrester perhaps defines the value of having data and analytics at the...

Could virtual agents have helped to prevent Bester saga?

If you’ve spent any time on LinkedIn or attended business conferences lately, you’re probably familiar with the phrase, “data is the new oil”. Meant to signify how valuable data can be, it’s now passed into the realm of cliche. By Ryan...

Applications for conversational AI within the organisation

OpenAI was established in 2015 and DeepMind in 2010. Both companies have been singularly focused on the potential and power of artificial intelligence (AI) and garnered significant media and consumer interest. Chris Wiggett, head of data and analytics at Dimension...

The transformative effect of AI and ML

The use of artificial intelligence (AI) and machine learning (ML) is revolutionising the world of advanced analytics for financial services and telecoms providers. These sophisticated technologies can be used for multiple purposes, benefiting both companies and...

Ensure data management architecture drives business value

Historically, smaller African banks have been less impacted by global regulations for anti-money laundering and managing systemic risk. However, the last few years have seen both consolidation in the market, with larger more globally focussed financial services...