Generative AI a game changer for people, business and government

Using OpenAI’s ChatGPT, the response below was generated following the prompt Write the opening paragraph for a media release about how transformative generative AI can be for business and government. “Generative Artificial Intelligence (AI) has the...

Investing in data integrity improves customer satisfaction

According to a June 2022 Spotlight report by the IDC, investments in technology to improve data integrity have positive impacts on a wide range of business metrics, with customer satisfaction topping the list of improvements at a significant 42%. By Gary Allemann, MD...

Transform quality through intelligent data and analytics

Robotic process automation has been evolving over the past few years to become a transformative technology that creates measurable efficiencies across multiple industries. The value it delivers has been recognised as companies and organisations shift their internal...

African organisations can use AI to accelerate sustainability

Companies in Africa can no longer view sustainability goals as an option – it is a business imperative. By Ria Pinto, country GM and technology leader at IBM South Africa In today’s interconnected world, business leaders on the continent face growing...