Sep 25, 2020
We’re on the cusp of the Fifth Industrial Revolution, writes Robin Fisher, area vice-president of Salesforce – Emerging Markets. One that will largely be defined by the growth of artificial intelligence (AI), which has taken giant leaps in helping us...
Sep 17, 2020
A key factor in ensuring long-term relationships is quality customer service, writes Chris Kayiya, data and analytics manager at IQbusiness. By using advanced data analytics, you can better understand your consumer base and deliver on expectations while proactively...
Sep 16, 2020
Big data is invaluable to society – the majority of businesses now understand its importance, even more so with the global events of the recent months, with many now prioritising time and resources to transform raw information into transformative insight and...
Sep 11, 2020
The term artificial intelligence (or AI) has existed in the realm of science fiction for decades, typically represented by intelligent humanoid robots. By Harkrishan Singh, director: application development at In2IT Technologies As AI has become a reality over the...
Sep 10, 2020
Digital transformation has revolutionised business, but it has also created some unique challenges, including increasingly complex data environments. By Gary Alleman, MD of Master Data Management The common hybrid model of on-premise and multi-cloud means data is...
Sep 7, 2020
To streamline processes, maximise resources and optimise data usage in the business, backup and disaster recovery (DR) processes now include machine learning (ML) and artificial intelligence (AI) functionality. By Hemant Harie, MD at Gabsten Technologies Operational...
