Embracing digitalised decision-making

On 11 March, the World Health Organisation declared the coronavirus outbreak a global pandemic. In response to the spread of the virus, at least half of the global population has been placed on lockdown to try and ‘flatten the curve’. Unfortunately, the...

Made-in-SA tech goes to space and the Antarctic

From collecting data in sub-zero Antarctica to rapid circuit prototyping on the International Space Station (ISS), XinaBox, a South African company with humble beginnings is reinventing the way we approach IoT while inspiring students to follow STEM careers. In 2008...

In the age of AI, who owns what?

Artificial intelligence (AI) experimentation is now prolific across South African companies, with many businesses demonstrating enthusiasm for AI. by Herman van Schalkwyk, partner at Spoor & Fisher South Africa How much enthusiasm? According to Business Tech...

Towards an AI-led future

Even though the challenging economic environment is resulting in companies maintaining their focus on reducing costs, 2020 also brings with it many opportunities to grow the business. This can be attributed to developments happening in artificial intelligence (AI),...

Unlock a new wave of value by scaling AI

Companies are still finding it difficult today to make the transition from thinking about AI as a source of innovation to a critical source of business value. By Carmen Whateley, Africa MD for Accenture Applied Intelligence Many are overwhelmed by the volume, velocity...

How speech analytics can improve business performance

Even though the speech analytics market is expected to see a compound annual growth rate of more than 18% through 2022, confusion still remains around its benefits and use cases – especially for South African organisations operating contact centres. By Gerrit de...