The rise of AI gives organisations competitive edge

While big data has been a popular buzzword among industry sectors over the past few years, adequately collecting and analysing customer information to gain key insights through the use of Artificial Intelligence (AI) is not something all organisations have managed to...

Managing the value of data

The value of data is something that has progressed from a technology discussion into a business imperative. No organisation can survive in the always-on environment without having access to data. Fortunately, better business resilience is to be had by leveraging the...

Data analytics key for public sector

Data analytics is a quick, fool-proof way to improve service delivery and uncover new revenue streams in the public sector, writes Kroshlen Moodley, GM: public sector and utilities at SAS. It’s time to be frank: If the public sector truly wants to improve...

AI: the good, the bad and the unknown

I hit a bird with my car the other day. I felt terrible. I don’t know why I felt that way. Some people might not be at all affected by the death of a bird. Why is that? What makes us respond the way we do in certain situations? What makes us think and act the...

Artificial intelligence and its place in the enterprise

Artificial intelligence (AI) technology promises to solve problems organisations could not before because it delivers benefits that no humans could legitimately perform. AI offers the means to maintain optimum efficiency and proficiency to meet customer demands. CIOs,...

Welcome to the era of smart data discovery

With effective data analysis being an essential part of the success of any insurer, companies are looking at increasingly innovative ways to extract meaningful insight. Kelly Preston, data analytics manager at SilverBridge, says smart data discovery is one such...