Reconciliation key in agile analytics

Businesses need data in analytics systems and processes in order to make business decisions but two of the biggest challenges they face are timeliness and agility, says Mervyn Mooi, director at Knowledge Integration Dynamics. It can take too long to get the data...

Robor grows insight with Decision Inc.

Local QlikView partner Decision Inc. has enabled steel, tube and pipe manufacturer and solutions provider, Robor, to consolidate its reporting and improve its analytical capabilities to gain insight into key business areas across its business units. “The main...

Financial firms need big data strategies

The majority of capital markets firms do not have big data strategies in place even though some are investing in big data for specific functional areas, says Mervyn Mooi, director at Knowledge Integration Dynamics. Those investments to date have typically focused on...

Companies should leverage speech analytics

Speech analytics delivers priceless customer information. The technology has been around for some time, yet is now gaining greater status in the contact centre due to smarter apps being developed in response to other current and major IT trends, in particular big...

Control logistics processes with information

Cargo transport in South Africa is an industry faced with a number of challenges. Companies in this sector have one overriding objective – move their cargo as fast as possible to where it is required. However, infrastructure problems make this a difficult task, and...

Change business with operational analytics

As big data analytics moves beyond a buzzword in marketing circles, global enterprises are now also starting to see the potential value of turning analytics inward, to improve their own operations, says Ayanda Dlamini, business development manager at LGR. When...