Sep 19, 2014
The majority of capital markets firms do not have big data strategies in place even though some are investing in big data for specific functional areas, says Mervyn Mooi, director at Knowledge Integration Dynamics. Those investments to date have typically focused on...
Sep 18, 2014
Speech analytics delivers priceless customer information. The technology has been around for some time, yet is now gaining greater status in the contact centre due to smarter apps being developed in response to other current and major IT trends, in particular big...
Sep 17, 2014
Cargo transport in South Africa is an industry faced with a number of challenges. Companies in this sector have one overriding objective – move their cargo as fast as possible to where it is required. However, infrastructure problems make this a difficult task, and...
Sep 9, 2014
As big data analytics moves beyond a buzzword in marketing circles, global enterprises are now also starting to see the potential value of turning analytics inward, to improve their own operations, says Ayanda Dlamini, business development manager at LGR. When...
Sep 4, 2014
For the past 20 years, readers and viewers of business and technology publications have repeatedly been told how business is increasingly looking to technology to drive the modern business transformation agenda, and not simply implement it. The good news is that for...
Aug 29, 2014
Big data is currently one of the most talked-about megatrends affecting the business world, along with cloud computing, customer centricity and data-centric legislation such as the Protection of Personal Information (PoPI) Act, says Gary Allemann, MD, Master Data...
