Jul 24, 2013
Gartner has said that by the end of 2013, 75% of global call centres will be making use of the hosted call centre model – which leaves 25% of call centres likely relying on premise-based solutions that use their private branch exchange (PBX) to perform basic call...
Jul 18, 2013
There is little doubt that opportunity exists in the cloud services space, considered one of the fastest growing areas of ICT, says Albie Bester, GM, Pamoja. However, ISPs and traditional system integrators have their work cut out in terms of having to deploy...
Jul 10, 2013
The growth and popularity of cloud with the consumer in recent months has meant companies are finding the need to respond to an ever-increasing demand for their services, says Ashton Steyn, chief technology officer and cloud ambassador, HP Enterprise Services, South...
Jul 8, 2013
Many businesses are reluctant to move key applications into the cloud because they fear high bandwidth costs and unstable connectivity – but, says Alexander Mehlhorn of Framework One, the reality is exactly the opposite. “If you have even one branch apart from your...
Jul 4, 2013
One of the most compelling reasons proponents of cloud computing give for businesses to adopt the technology is because it makes bottom line business sense. “This isn’t just a geek thing,” says MWEB Business GM Andre Joubert. “There’s enough evidence in cloudonomics –...
Jul 1, 2013
There’s a perception that cloud computing has a fuzzy “edge” that makes it difficult to tell where being online ends and the cloud starts, says Alexander Mehlhorn, CEO of Framework One. This makes it easy for the unscrupulous to pull the wool over the...
