Pamoja links FlowCentric, Guideline BizTech

Advanced process technology, Rubi-Flow, from FlowCentric Technologies, a leading local provider of agile, robust, and easily-integrated business process management solutions is being used to automate and power the business process components of Guideline BizTech’s...

A DIY cloud is no cloud at all

There’s a great deal of pride and enjoyment that the geeks in an organisation get from building servers from scratch, creating server rooms, and architecting an infrastructure that they can boast about to their peers, says Alexander Mehlhorn, CEO, Framework One. And...

Six steps to simplify cloud migration

Organisations considering a move to the cloud are often hesitant to do so, as the process involved can seem daunting and fraught with complexity. Aside from this, there are the ever-present questions around bandwidth availability, speed and reliability, which can...

Hosting is the contact centre norm

Gartner has said that there will be a 17% compound growth over the next five years for contact centre adoption of hosted call centre solutions, and they expect that by the end of this year, 75% of global call centres will be leveraging hosted call centre solutions. ...

Migrating to the cloud

“When approaching the subject of the cloud, there is a choice between being strongly positive or enthusiastic. The wave in favour of the cloud is so strong that views which attempt to even mildly address the need or even the relevance of the cloud could make you look...

Three steps to enterprise cloud migration

Cloud computing offers significant benefits to enterprises, and many are starting to factor it into their long-term planning. First, however, they need to understand the pros and cons of cloud – and how to make the move. “Cloud offers enterprises the benefits of...