How POPIA will affect outbound contact centres

On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end. That means organisations found to be in breach of the act will be liable for fines and even criminal persecution. By John Woollam, CEO of Euphoria...

PoPiA compliance a necessary investment for all companies

After eight years the PoPIA deadline is looming, and 1 July 2021 is fast approaching for many organisations. Annemarie Pretorius, MD at Bizmod Consulting, says that over the past year PoPIA has hit the headlines with more frequency than before and as a result an...

Gestalt calls for B-BBEE mindset shift

Very few businesses are forced by legislation to participate in broad-based black economic empowerment (B-BBEE). It is a voluntary process and for most small business owners, the decision about whether or not to do it is primarily a financial one. The reality is...

Whose problem is regulatory reporting?

Steyn Basson, director of integration and products at Synthesis, talks about the phenomenon of SEP and how it relates to regulatory reporting. When I was a teenager I loved to read. I still do, but an abundance of audio-books, on-demand television shows, podcasts, and...

Is your website POPIA compliant ?

The Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) have a significant impact on websites and other digital platforms like social media, email marketing and e-commerce activities. By Nick Durrant, CEO of Bluegrass...

How to secure electronic signatures

With many businesses forced into remote working by the Covid-19 pandemic – and likely to continue working a physical-virtual hybrid model for the foreseeable future – paperless processes and stricter privacy requirements are top priorities for the C-suite....