Aug 24, 2021
With Covid-19 proving that work can be done from home, in another city, or anywhere, South Africa’s business process outsourcing (BPO) industry has emerged as a force to be reckoned with for international clients. By Stephen Joannides, MD: Accenture operations...
Aug 23, 2021
Meeting growing customer demand for relevant, personalised experiences while managing the regulatory demands of protecting data is emerging as one of the most significant challenges facing businesses today. Aspects such as managing customer consent and conforming to...
Aug 17, 2021
The Covid-19 pandemic has irrevocably changed the way buildings are being designed, constructed and managed. Architects and building owners are turning to technology to deliver an enhanced user experience as occupants increasingly demand buildings that are not only...
Aug 12, 2021
The way companies view and approach disaster recovery (DR) and business continuity (BC) strategies has changed drastically in the past year, largely due to the Protection of Personal Information Act (POPIA), which will now come into effect in February 2022. By Chris...
Aug 12, 2021
The main function of credit bureaus, as intended in the National Credit Act (NCA), is to protect consumers from irresponsible lending and over-indebtedness. For this reason, a credit bureau gathers, stores, and reports credit-related financial information of consumers...
Aug 3, 2021
The time has come for all organisations to recognise the importance of the privacy role and to see it as a standalone function within the operating model. Cyrus Ndyamba, Bizmod’s privacy consultant, says that although the data privacy and information security...
