Employee privacy just as important as consumer privacy

Of late, there have been a lot of headlines around major technology players putting customer privacy first and making data privacy one of their core values. By Andrew Bourne, regional manager: MEA at Zoho Corporation The business landscape is hurriedly re-orienting...

One month left to ensure POPIA compliance – are you ready?

Today (1 June) marks 30 days until 1 July 2021 by which time all organisations need to ensure compliance with the provisions of the Protection of Personal Information Act (POPIA). By Nadine Mather, senior associate at Bowmans Whilst many entities were hoping for an...

Is your chatbot POPIA compliant?

Artificial Intelligence and digitisation are transforming the business landscape. By Maison Samuels from Webber Wentzel Many new technologies are being created to streamline customer engagement, such as chatbots. Given the quantity of personal information which a...

Concrete steps to start your PoPIA compliance journey

With a month to go before the Protection of Personal Information Act (PoPIA) comes into effect, many companies have left their compliance program to the last minute. MDM shares 5 concrete steps that you can take to start your journey. By Gary Allemann, MD of Master...

How POPIA will affect outbound contact centres

On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end. That means organisations found to be in breach of the act will be liable for fines and even criminal persecution. By John Woollam, CEO of Euphoria...

PoPiA compliance a necessary investment for all companies

After eight years the PoPIA deadline is looming, and 1 July 2021 is fast approaching for many organisations. Annemarie Pretorius, MD at Bizmod Consulting, says that over the past year PoPIA has hit the headlines with more frequency than before and as a result an...