Apr 5, 2019
Every year, the Easter break takes South African businesses by surprise. They know it’s coming, but somehow always end up running out of time to make their targets and build their pipelines. This is the word from Louise Robinson, MD of CG Consulting, who says:...
Apr 5, 2019
Fidelity ADT has partnered with mapIT (previously TomTom South Africa) for the provision of geospatially enriched on-board devices for its fleet of close to 1 000 reaction service vehicles. The technology will improve customer service and mitigate safety risks to...
Mar 27, 2019
At the beginning of the year 2019, Forbes magazine proclaimed 2018 as ‘The Year of the Employee’, with concepts such as employee experience and employee value proposition starting to supersede conversations around customer experience and...
Feb 7, 2019
In a world of increasing connectivity and digitisation, our interactions with devices and services demand highly secure identity authentication for access – and yet signing in with usernames and passwords has never been more disruptive or difficult. By Sherry...
Jan 24, 2019
Doing business in Africa presents multiple opportunities and challenges. To achieve business excellence on the continent, it is essential that we understand consumers in Africa and their changing needs. By Sarina de Beer, director: client experience at Ask Afrika For...
Jan 16, 2019
Migrating to the cloud is no longer the complex process it once was. Thanks to the evolution of technology, moving from an on-premise environment can be done much more efficiently than before. Even attitudes towards this strategic shift have changed. By Karl Reed,...
