Why great banking apps no longer win customers

Why great banking apps no longer win customers

Aug 20, 2026

For many years, digital banking was defined by one question: does your bank have an app? Today, that question has largely been answered. Every major South African bank offers a capable mobile banking platform, digital payments, self-service functionality and online...

Are your loyalty rewards slipping through the cracks?

Jul 29, 2026

July is Savings Month, when we should all look for opportunities to make every rand stretch a bit further. Your loyalty programmes can help with this – but only if they are easy to use, writes Byron Rode, co-founder and CEO of Ignis Labs.. It’s month-end and you’re...
Border control now starts at your desk

Border control now starts at your desk

Jul 24, 2026

Border and customs compliance has always been something you dealt with at the airport. Not anymore. South Africa’s new mandatory online Traveller Declaration, which came into effect on 1 July 2026, is the latest signal in a global shift that has been building for...
AI is secretly disenfranchising the youth who use it ‘best’

AI is secretly disenfranchising the youth who use it ‘best’

Jul 3, 2026

In 1976, South Africa’s youth took to the streets to claim educational agency and the hard-won right to self-determination. Fifty years later, our young digital natives face a quieter, subtler crisis: the gradual surrender of that very critical reasoning and agency to...
SA has too many ways to pay. Will they make cards extinct?

SA has too many ways to pay. Will they make cards extinct?

Jun 25, 2026

South Africa has never had more ways to pay, writes Ntombenhle Annegbe-Enahoro, IPP product manager at Ecentric. At the point of sale in 2026, a consumer can tap or insert a card, open a banking app and make a PayShap transfer, scan a QR while deciding to split the...