Mar 16, 2017
Social media is fair game, right? Wrong. Over-use and abuse it and you’ll end up unliked, unfollowed and maybe blocked. Teens and young adults from HDI Youth Marketeers’ Junior Board of Directors offer their top 10 rules when it comes to social media. #1...
Mar 16, 2017
The collective voice of today’s dynamic digital consumers is growing louder, compelling goods and services providers to respond with enhanced organisational agility across their entire businesses, writes Wayne Hull, MD and head of Accenture Digital for South and...
Jan 20, 2017
It’s no secret that banks have looked to move many of their services to online solutions in response to the growing consumer demand for digital, and in an effort to manage cost, writes Michiel Lely, vice-president of practices: EMEA at Verint. This has...
Jan 12, 2017
Today, consumers are constantly searching to establish connections to the businesses they use. However, they are doing so while simultaneously demanding ease. A well-trained call centre is perfect to build relationships, but the experience can be overshadowed by a bad...
Jan 9, 2017
Etienne de Villiers, leadpProgrammer at Fuzzy Logic, unwraps the potential for Microsoft’s HoloLens Earlier this year, tech juggernaut Microsoft began shipping the developer’s version of its HoloLens AR headset. A device that has been in development for...
Jan 9, 2017
Anton van Heerden, executive vice-president: Africa & Middle East at Sage, point out that a new year brings fresh opportunities and challenges Here are some financial resolutions to kick-start your small business in 2017. Planning – Outline your plan for the...
